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Client Team Leader (CTL) Job at Influx - Career Opportunity in Kenya
Influx
Website :
1512 Days Ago
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Vacancy title:
Client Team Leader (CTL)

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Admin & Office ]

Jobs at:

Influx

Deadline of this Job:
16 June 2021  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, June 02, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Client Team Leader (CTL)

Job Description/Requirements
Influx is a high-growth startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands from all over the world.
Our head office is in Melbourne, Australia, and we have 600+ staff around the world.
We’re looking for a detail-oriented and thoughtful person to lead our Kenyan Customer Support team. Your team will be tasked with answering customer questions for a range of companies, and you’ll need to be able to think on your feet and communicate clearly & effectively with the clients.
The ideal candidate will need to work a 3 PM – 1 AM midnight shift.

What we’re offering:
• Join a high-growth startup, full of possibilities
• Professional and motivated colleagues from around the globe
• Fair and open culture
• Work from home arrangement
• Work with clients in the USA, EU, and elsewhere

What We’re Looking for:
• 3 years of experience in leading a team
• Excellent English skills (verbal and written)
• Strong problem-solving skills
• Prior experience serving clients in a B2B environment

Duties:
• Communicate with and understand the clients and their expectations
• Lead and manage your team to fulfill client’s expectations
• Create effective high-quality training materials
• Form effective plans and roadmaps to ensure the team delivers results consistently
• Forecasting and planning in anticipation of the client’s needs.
• Contribute to a high-performance and friendly workplace culture
• Drive results collaboratively by working with various stakeholders

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

 

{module 312}

Job application procedure
Use the link(s) below to apply on company website.
• Client Team Leader (CTL)


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QUICK ALERT SUBSCRIPTION

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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: 16 June 2021
Duty Station: Nairobi
Posted: 02-06-2021
No of Jobs: 1
Start Publishing: 03-06-2021
Stop Publishing (Put date of 2030): 03-06-2065
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SHOW FULL TABLES WHERE table_type="BASE TABLE"1.13ms24.56KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:587Copy
  • SELECT * FROM icop0_acym_plugin100μs1.52KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin80μs1.52KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`89μs1.05KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'131μs536B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'144μs720B/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 322154μs536B/components/com_jsjobs/models/company.php:1842Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?125μs1KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:277Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?699μs592BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:301Copy