JOB DETAILS:
Purpose
The Mid-Market team in Sub Sahara Africa (SSA) is part of the Business Development organization and consists of Senior Account Managers dedicated to a portfolio of small and medium sized Financial Institution clients. This position is responsible for increasing Visa revenue from Mid-Market clients by identifying opportunities, implementing initiatives and assisting in the full process of accounts management, including implementation of the new cross-functional client coverage model for the Mid-Market segment. The role will identify opportunities for business growth, and work with clients and internal Visa stakeholders to execute on them. The role will be responsible for managing a portfolio of small and medium Visa clients to drive business growth. This is not a people manager role.
Responsibilities:
• Work closely with Business Country Managers to develop and maintain the relationship between Visa and the clients.
• Support SSA Business Planning & Operations Head in building and rolling-out a standardized service model for Mid-Market clients
• Identify and execute on opportunities for revenue growth within the Mid-Market segment
• Develop product roadmap and sales plan to drive growth
• Deliver incremental revenue through sales of Value Added Services such as risk products, data products and consulting solutions that meet needs of the clients
• Upskill clients in a targeted manner through training sessions, webinars and workshops
• Collaborate with all members of the East Africa team and with the SSA Mid-Market team, and support others in balancing workload when required
• Attend to client queries and issues, and provide timely and efficient solutions
• Contribute to development, production and implementation of initiatives as part of the annual planning exercise
• Monitor and analyze competitor activities and contribute to develop/respond effectively
• Support the obtaining of new licenses, opening of new BINs, card design and authorization / decline improvement initiatives
• Manage daily tasks such as maintaining and updating clients contact lists, and upload required documents in CRM software tools.
• Ensure compliance with Visa requirements of service levels, integrity of records and efficient resolution of complaints
• Identify key opportunities within the portfolio, and provide analysis and business case to address them
• Provide periodic client reports (weekly/monthly/quarterly) as agreed with the EA cluster's General Manager and Head of BPO
• Preparation of regular analysis reports for market and for clients, focusing on portfolio performance and market share, comparison with targets by quarters.
• Maintain regular contact with clients via phone calls, emails, sales visits, and client meetings
• Implement process driven sales of standardized products and services.
• Continuously review client and market landscape to identify opportunities within the Mid-Market segment, recommend and develop initiatives to meet the clients’ business objectives and grow Visa’s business.
• Executes identified strategic opportunities/products/services through strong project management, and working with internal and client teams.
• Contributes to development and implementation of Country plans.
• Ensures the cross-functional Mid-Market team provides the agreed level of service to clients based on the new client coverage model.
• Proactively identify and solve complex problems that impact management, relationship and direction of our business with clients.
• Attends to client and market team queries and issues, and provide timely and efficient solutions
• Contributes to development, production and implementation of initiatives as part of the annual planning exercise
• Manages daily tasks such as auditing Mid-market client opportunities within CRM software tools (i.e. PlayBook).
• Assists to create Mid-market client account plans and audits accounts plans to ensure consistency and execution against the client targets.
• Identifies key opportunities within the portfolio, and provide analysis and business case to address them
Reporting, Relationships & Interactions:
• This individual is expected to interact effectively with all levels of Visa management and staff
• Strong collaboration skills and teamwork are a must as the individual has to work closely with colleagues located across the globe in various functions like Marketing, Products, Merchant Solutions, Finance, Consulting, Risk etc., many of whom can be based in locations outside of Sub Sahara Africa
Qualifications
Key Competencies:
• Self-starter, with ability to motivate and drive sales through a team that is located in multiple locations
• Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action
• Experience in external client facing roles delivering projects or products
• Strong understanding of the sales/Business Development process and how it aligns with the SSA strategy
• Fluent in English (Reading, Writing, Speaking)
• Ability to quickly assess an opportunity, using industry experience and fact-based analyses
• Self-confident and hands-on, with the ability to operate in a fast paced and constantly changing work environment. Independent and entrepreneurial self-driven team player who is willing to roll up sleeves and do whatever is necessary
• Ability to rally corporate resources and functional experts to drive business objectives
• Personal presence and ability to clearly communicate, verbally and in writing, compelling messages to internal and external stakeholders. Effectively communicate complex technical and business issues and solutions to a variety of stakeholders
• Ability to understand the marketplace dynamics including the regulatory environment, technological and consumer behavioral shifts and tying this back to impact on Visa
• Strong Microsoft Office skills (Word, PowerPoint, Excel)
• Strong interpersonal skills to influence and build credibility with various SSA functional and Country teams, in order to work in a matrix organization
• Project management skills and strong execution ability to deliver against tight deadlines
• Collaborative and resilient
• Ability to learn quickly, deal with complexity and lead change
Required Experience:
• Bachelor’s Degree in Business or related field, with at least 8 years professional experience in retail banking / financial services / payments sector/ Mobile financial services.
• Knowledge of core Business Development skills & competencies via practical experience
• Sales, Negotiation & Influencing skills
• Time management, multitasking skills
• Creation of professional briefs and presentations
• Strong Microsoft Office skills (Word, PowerPoint, Excel)
• Excellent knowledge of Visa, other payment systems, card products and the activities of different payment systems in the relevant markets.
• Experience in influencing developing and/or motivating people to achieving company and customer objectives.
Principal Sales and Marketing Officer job at Kenya Animal Genetic Resources Centre
Deadline of this Job: 15 August 2022
JOB DETAILS:
Duties and responsibilities at this level will include:
• Conducting market research to inform the marketing strategy with the aim of increasing the sales volumes;
• Identifying market opportunities and advising management accordingly;
• Communicating with target audiences and managing customer relationships;
• Managing the production of marketing materials and distribution;
• Organizing and attending events such as exhibitions and marketing workshops;
• Contributing to and developing sales and marketing plans and strategies and evaluating their effectiveness;
• Sourcing advertising opportunities and placing adverts in the press or on the radio;
• Responsible for obtaining profitable results from the sales team through providing leadership and monitoring their performance;
• Planning for and overseeing the performance Appraisal System for the sales & marketing team;
• Coordinating sales target setting and administration of individual reward systems according to existing organization’s policy;
• Coordinating training for both the sales team and Artificial Insemination service providers;
• Coordinating debt collection through active involvement of the sales team in the process;
• Ensuring that the sales and marketing budget is adhered to;
• Participating in innovative branding and development of promotional activities for KAGRC.
Job Specification
• Bachelors degree in any of the following disciplines: Marketing, Business Administration/Management, Commerce, Entrepreneurship or its equivalent from a reputable institution or a degree in Veterinary Medicine, Animal Science, Animal Production or its equivalent;
• Masters degree in a relevant field or its equivalent;
• Should have a minimum of 8 years’ experience in a busy sales and marketing department working as a team leader in an organization dealing with livestock, pharmaceutical products or any other related field;
• Ability to travel country wide and the region to meet customers;
• A member of a professional body recognized in Kenya; and
• Fulfilled the requirements of Chapter Six of the Constitution.
Key Competencies and skills
• Organization and management skills;
• Good communication, customer care and public relations skills;
• Leadership and managerial skills;
• Report writing skills;
• Negotiation skills; and
• Integrity.
JOB DETAILS:
Duties and responsibilities at this level will include:
• Conducting market research to inform the marketing strategy with the aim of increasing the sales volumes;
• Identifying market opportunities and advising management accordingly;
• Communicating with target audiences and managing customer relationships;
• Managing the production of marketing materials and distribution;
• Organizing and attending events such as exhibitions and marketing workshops;
• Contributing to and developing sales and marketing plans and strategies and evaluating their effectiveness;
• Sourcing advertising opportunities and placing adverts in the press or on the radio;
• Responsible for obtaining profitable results from the sales team through providing leadership and monitoring their performance;
• Planning for and overseeing the performance Appraisal System for the sales & marketing team;
• Coordinating sales target setting and administration of individual reward systems according to existing organization’s policy;
• Coordinating training for both the sales team and Artificial Insemination service providers;
• Coordinating debt collection through active involvement of the sales team in the process;
• Ensuring that the sales and marketing budget is adhered to;
• Participating in innovative branding and development of promotional activities for KAGRC.
Job Specification
• Bachelors degree in any of the following disciplines: Marketing, Business Administration/Management, Commerce, Entrepreneurship or its equivalent from a reputable institution or a degree in Veterinary Medicine, Animal Science, Animal Production or its equivalent;
• Masters degree in a relevant field or its equivalent;
• Should have a minimum of 8 years’ experience in a busy sales and marketing department working as a team leader in an organization dealing with livestock, pharmaceutical products or any other related field;
• Ability to travel country wide and the region to meet customers;
• A member of a professional body recognized in Kenya; and
• Fulfilled the requirements of Chapter Six of the Constitution.
Key Competencies and skills
• Organization and management skills;
• Good communication, customer care and public relations skills;
• Leadership and managerial skills;
• Report writing skills;
• Negotiation skills; and
• Integrity.
Sales Representatives-Drivers job at Execafrica Recruitment Limited
Our client is a distribution and logistics company with core business being distribution of FMCG Products, with products from BAT and EABL being a significant part of their business within Kenya. They are currently looking to hire Sales Drivers.
Duties and Responsibilities
• Marketing and sales of company products
• Distribution of company products and up selling
• Coordinating with clients for product distribution
• Working with the sales team to develop targeted sales strategies
• Answering client queries about product specifications and uses
• Maintaining client relations
• Tracking sales data to ensure the company meets sales quotas
• Writing Sales reports
Sales Representatives Requirements:
Diploma/Certificate in any business field
Minimum of 2 years of experience in FMCG.
O level Minimum C Plain with C in Mathematics and English is a MUST.
Prior experience working in alcohol distribution companies is an added advantage.
Good understanding of distribution cycle
Knowledge of modern marketing techniques
Ability to reach sales targets
A passion for sales
Good interpersonal and communications skills
DRIVING LICENCE IS A MUST FOR (C driving category)
Brief Description
Reporting to the Sector Manager, the successful candidate will be responsible for managing Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs vertical; to drive and achieve revenue targets through solution selling and segment propositions.
Key Accountabilities
Sales Acquisition And Revenue Growth
• Individual contributor in a sales role responsible for delivering set revenue targets.
• Identify growth prospects (New/Up-sell/Cross-Sell) within the TML;
• Drive the identification and adoption of relevant segment propositions;
• Device strategic plans for Relationship penetration and ensure implementation of tactical plans including opportunity pipeline management;
• Proactive Relationship performance management and tracking;
• Position new Solution offerings within Public Sector and NGOs TML; through retention, acquisition and penetration;
• Drive acceleration in new growth areas of ICT and IOT
• Provide thought leadership and Insights from customer engagements within the Public sector and NGOs Vertical.
Relationship & Baseline Retention
• Develop and execute customer ring fencing strategies in Public sector and NGOs Vertical;
• Stimulate existing prepositions within Public sector and NGOs Vertical;
• Develop strong relationships at CXO level in government and wider Buying Centers to understand mid-to-long term Public sector and NGOs objectives;
• Churn Management in Public sector and NGOs Vertical;
• Contract Management: Follow up on all existing contracts & renewal;
• Provide insight into the refinement of customer journey processes;
• Timely response to customer correspondence (not later than 24 Hrs.);
• Flag potential escalations in a timely manner.
NPS- Manage customer relationships to drive Net Promoter Score by:
• Maintaining strong and deep relationships with accounts under direct management;
• Follow through on all customer issues until closure;
• Maintaining communication with the customer throughout the entire customer journey.
Sales Account Development Planning
• Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan;
• Leverage company assets (events & activities) to nature relationship with key stakeholders (CXO & Buying Centre).
Reporting
• Manage reporting cycles (daily, weekly, and monthly).
• Strict adherence on use of CRM systems for progressing customer orders and reporting.
• Timely circulation of customer meeting minutes (Not later than 24 Hrs.)
Qualifications
• Degree in Commerce/ ICT or a business related;
• Work experience of 4-5 years managing enterprise customers in a B2G or B2B environment.
• Knowledge/ Work experience in ICT working in Public Sector, NGOs, Civil society will be an added advantage;
• Strong relationship building skills.
• Ability to deliver results and meet and surpass targets;
• New business development skills.
• Be commercially savvy with a deep understanding and demonstration of Solution Selling.
Other Jobs
Deadline of this Job: 01 August 2022
JOB DETAILS: Our client is a distribution and logistics company with core business being distribution of FMCG Products, with products from BAT and EABL being a significant part of their business within Kenya. They are currently looking to hire Sales Drivers.
Duties and Responsibilities
• Marketing and sales of company products
• Distribution of company products and up selling
• Coordinating with clients for product distribution
• Working with the sales team to develop targeted sales strategies
• Answering client queries about product specifications and uses
• Maintaining client relations
• Tracking sales data to ensure the company meets sales quotas
• Writing Sales reports
Sales Representatives Requirements:
Diploma/Certificate in any business field
Minimum of 2 years of experience in FMCG.
O level Minimum C Plain with C in Mathematics and English is a MUST.
Prior experience working in alcohol distribution companies is an added advantage.
Good understanding of distribution cycle
Knowledge of modern marketing techniques
Ability to reach sales targets
A passion for sales
Good interpersonal and communications skills
DRIVING LICENCE IS A MUST FOR (C driving category)
Deadline of this Job: 31 July 2022
JOB DETAILS: Brief Description
Reporting to the Sector Manager, the successful candidate will be responsible for managing Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs vertical; to drive and achieve revenue targets through solution selling and segment propositions.
Key Accountabilities
Sales Acquisition And Revenue Growth
• Individual contributor in a sales role responsible for delivering set revenue targets.
• Identify growth prospects (New/Up-sell/Cross-Sell) within the TML;
• Drive the identification and adoption of relevant segment propositions;
• Device strategic plans for Relationship penetration and ensure implementation of tactical plans including opportunity pipeline management;
• Proactive Relationship performance management and tracking;
• Position new Solution offerings within Public Sector and NGOs TML; through retention, acquisition and penetration;
• Drive acceleration in new growth areas of ICT and IOT
• Provide thought leadership and Insights from customer engagements within the Public sector and NGOs Vertical.
Relationship & Baseline Retention
• Develop and execute customer ring fencing strategies in Public sector and NGOs Vertical;
• Stimulate existing prepositions within Public sector and NGOs Vertical;
• Develop strong relationships at CXO level in government and wider Buying Centers to understand mid-to-long term Public sector and NGOs objectives;
• Churn Management in Public sector and NGOs Vertical;
• Contract Management: Follow up on all existing contracts & renewal;
• Provide insight into the refinement of customer journey processes;
• Timely response to customer correspondence (not later than 24 Hrs.);
• Flag potential escalations in a timely manner.
NPS- Manage customer relationships to drive Net Promoter Score by:
• Maintaining strong and deep relationships with accounts under direct management;
• Follow through on all customer issues until closure;
• Maintaining communication with the customer throughout the entire customer journey.
Sales Account Development Planning
• Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan;
• Leverage company assets (events & activities) to nature relationship with key stakeholders (CXO & Buying Centre).
Reporting
• Manage reporting cycles (daily, weekly, and monthly).
• Strict adherence on use of CRM systems for progressing customer orders and reporting.
• Timely circulation of customer meeting minutes (Not later than 24 Hrs.)
Qualifications
• Degree in Commerce/ ICT or a business related;
• Work experience of 4-5 years managing enterprise customers in a B2G or B2B environment.
• Knowledge/ Work experience in ICT working in Public Sector, NGOs, Civil society will be an added advantage;
• Strong relationship building skills.
• Ability to deliver results and meet and surpass targets;
• New business development skills.
• Be commercially savvy with a deep understanding and demonstration of Solution Selling.
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