Deadline of this Job: 31 January 2023
JOB DETAILS:Reports to: National Director
Location: Nairobi
About the Role
• The Head of Partnerships is responsible for overall management of the fundraising and public engagement strategies designed to meet YSK’s short and long-term financial and sustainability goals. You will work closely with YSK teams to ensure we grow and sustain relationships with new and existing donors and submit winning proposals. This role is ideal for a passionate, collaborative and organized social impact leader with a strong fundraising and partnership track record, excited to drive resource mobilization at an organizational level.
• This is a critical role at YSK and joins the National Director, Head of Programs and Head of Finance and Operations on the senior management team. You will work closely with the relevant committees of the Board and supervise the work of the Communications Assistant in order to position our brand and demonstrate impact.
Duties and Responsibilities
Resource Mobilization (70%)
• In collaboration with the National Director and Board members, lead in resource mobilization, to generate funds for YSK and regularly meet and/or exceed YSK’s fundraising targets.
• Lead the development and implementation of a Resource Mobilization Strategy for YSK. Monitor and report on the status of implementation to the National Director and the Board on a regular basis.
• Manage and guide the donor research, scouting, evaluation and prioritization process identifying and securing new highly strategic opportunities
• Oversee our pipeline development; ensure we have effective donor stewardship/engagement plans in place (for new and existing relationships) and responsibilities assigned for each relationship.
• Design and manage the full Customer Relationship Management system ensuring regular communication and high-quality donor engagement.
• Lead the proposal writing process ensuring the submission of high-quality proposals that effectively communicate our work and unique approach in alignment with the donor’s specific interests.
• Build the capacity of YSK staff, Board and partners on resource mobilization, as required and contribute to the overall objectives of YSK.
• Take lead on new strategic initiatives, e.g. hosting donor round tables, annual appeals, as identified in the fundraising and partnership strategy, etc.
• Collaborate with other organizations and groups (both national and international) to forge new partnerships and attract new funding opportunities.
• Represent YSK in different fora relevant for funding growth and partnership building.
Communications (20%)
• Provide supervision and line management to the Communications Assistant in the implementation of the YSK Communications Strategy.
• Represent the interests, needs and preferences of various funder types, so that our materials and messaging resonate with them, ensuring our communications support our fundraising goals.
• In collaboration with the YSK team, imagine and strategize how we will tell our impact stories powerfully, leveraging insights and data from monitoring and evaluation that can support our fundraising work. Ensure these are included in our external communications strategically.
Strategy and Leadership (10%)
• Ensure the fundraising and communication strategies, processes and systems align to the Strategic Plan and its revisions.
• Spearhead, lead and facilitate regular reviews of the fundraising strategy, aligning our programming and core organizational funding needs with the donor landscape.
• Ensure strategic positioning of YSK’s brand, while packaging our programs in line with changes and trends in the funding space.
Qualifications
• Have a vision for positioning YSK as a leader in STEM education and the commitment to effectively mobilize partners and resources to meet our fundraising and growth goals.
• Bachelor’s Degree in Communications, Business, Public relations or a related field
• 5+ years of progressive experience in fundraising, sales, marketing or a similar field with concrete examples of funds raised and strategies/tactics developed/utilized.
• Demonstrated experience in stewarding diverse donor relationships, from research and first contact to identifying joint objectives and submitting successful proposals.
• Track record of raising funds of KES 5,000,000 upwards a year including. both, programmatic and unrestricted funding.
• Strong experience in leading teams to identify and manage successful funding proposal processes and grant management systems.
• Have worked in a busy environment before with a track record of moving multiple proposal processes forward at the same time and ability to deliver under pressure when deadlines near.
• Previously been involved in the design and implementation of communications strategies in the non-profit context, e.g. for fundraising, brand visibility and partnership building.
• Excellent networking, relationship-building, negotiating and communication skills (interpersonal and public speaking) in English and Kiswahili.
• An effective and energetic team player, with the ability to work in a multidisciplinary and multicultural environment.
• Strong self-motivation and innovation.
• Possess a passion for research and a high attention to detail.
Desirable:
• Passion for youth, education, and contributing to the strengthening of Science, Technology, Engineering and Mathematics (STEM) in Kenya.sal
Deadline of this Job: 13 January 2023
JOB DETAILS:DUTIES AND RESPONSIBILITIES
• Coordinate effective provision of administrative support services (catering, housekeeping, records management, secretarial, transport and other office services) to facilitate the Bureau’s operations;
• Maintain management systems for compliance and continued certification;
• Participate in development of the Departmental annual work plans and ensure implementation;
• Collaborate with user departments/sections to ensure delivery of quality administrative services;
• Co-ordinate the efficient provision of corporate administrative support services (asset management, catering, housekeeping, licence and insurance renewals, reception/telephone, records management, secretarial, security and transport) to optimise operational efficiency and satisfy stakeholder expectations;
• Review and consolidate accurate operational reports and schedules for decision making;
• Oversee the maintenance of the Bureau’s assets (buildings, office equipment, motor vehicles) to ensure optimal utilisation
• Appraise staff performance in the section for improved performance.
JOB SPECIFICATIONS REQUIREMENT
(Education, Experience, Knowledge and Skills)
• Bachelor’s Degree in Social Sciences from recognised institution or a related field.
• Masters of Business Administration or a relevant field is an added advantage.
• Minimum of 8 years of relevant work experience with at least 4 years at senior management/ leadership position.
• Higher Diploma in relevant field .
• Membership of Kenya Institute of Management (KIM) or related professional body in good standing.
• Problem solving, analytical, leadership, decision making, integrity, good communication, organisation and planning skills.
• A good team player, maintains high work standards, reliable, easily adapts to new environments, pays attention to detail and self-motivated.
Deadline of this Job: 25 January 2023
JOB DETAILS:The position
The Aga Khan Hospital, Mombasa (AKHM) is an institution of Aga Khan Health Service (AKHS) Kenya, which is an Agency of Aga Khan Development Network. The Hospital is part of an integrated health system that includes Hospitals and outreach health centers across East Africa. AKHS is one of the most comprehensive private not-for-profit health care systems in the developing world.
The CEO for the Mombasa Cluster leads and oversees the strategic development and expansion plans and is accountable for the overall operational planning and management of the Mombasa Cluster.
The Mombasa Cluster presently consists of The Aga Khan Hospital, Mombasa (AKHM), which is a 82-bed secondary care hospital, and outreach health facilities. A business plan framework for the cluster is being pursued, which sees the expansion and repositioning of both the hospital as well as the outreach health facilities. Programmatically and in addition to existing services, the hospital has also introduced specializations in cardiology, oncology, rehabilitation medicine, advanced diagnostics. AKHM is also part of the Aga Khan Development Network (AKDN) health system and as part of the continuum of care in Kenya, it contributes to numerous regional initiatives such as regional cardiology and oncology programs. Additionally, AKHM has a 5-year strategic plan to expand its outreach and medical centers.
The Mombasa cluster also has the mandate to source grants and implement projects in partnership with the government and other non-governmental agencies (NGO) and strengthen Public-Private-Partnerships (PPP). The CEO is also accountable to source grants and implement these PPPs. The CEO establishes professional relationships with key stakeholders such as other AKDN agencies, relevant ministries of the Government, corporates and other business partners.
AKHS is committed to net zero carbon emission by 2030. The CEO is accountable to implement strategies related to the achievement of this objective.
Key Roles and Responsibilities
• Lead the strategy development and implementation of the Aga Khan Hospital Mombasa and cluster business plan.
• Achieve and maintain strong financial health based on the principles of self-sustainability. Build on the fiscal strength and stability of the Mombasa Cluster through proper management and monitoring systems.
• Lead and maintain a work culture that demonstrates the AKHS values of inclusiveness, spirit of inquiry, compassion, integrity, self-reliance, respect, teamwork and ethical behavior.
• Lead the strategic, capital, human resource, expansion, and budget planning process in accordance with AKHS-EA and Health Department philosophies, objectives and agenda.
• Oversee processes and activities to ensure ethical clinical practices and provision of quality and patient safety. In addition, take appropriate steps to ensure a high level of patient safety using SafeCare and Joint Commission International standards (JCIA) of care across the cluster.
• Undertake appropriate strategies to enhance access to the health facilities within the Mombasa Cluster.
• Develop and implement a communication policy for the Mombasa Cluster for all stakeholders
• Explore areas of collaboration and cultivate positive relationships at Government, healthcare communities, NGOs, media, AKDN institutions, donors and funding partners.
• Create an environment of continuous improvement that fosters collaboration between Physicians, Nurses, Allied Health Professionals, and Administrative Staff and promote communications.
• Represent the Mombasa Cluster in all relevant forums and meetings.
• Manage performance of direct reports.
• Uphold social, ethical and organizational norms in all related activities.
• Develop and oversee the implementation of the Net Zero carbon emission strategic plan in collaboration with AKDN agencies and partners.
Key Qualifications & Competencies
• Master’s degree in Health Care or Hospital Administration or in Business Administration
• 8 to 10 years of executive-level experience in health care administration in a hospital or International Health Organization environment.
• Extensive knowledge of current health care administration, principles and practices.
• Extensive knowledge of management principles, practices and procedures including accounting & finance, purchasing, people management, facilities, human resource and other related supporting services within Hospital areas.
• Ability to analyze operational data and employ approved management techniques to obtain maximum effectiveness and efficiency.
• Ability to interpret established policies into operating procedures to facilitate implementation of hospital programs.
• Ability to evaluate concerns of the public, patient and employee groups and translate such concerns into effective operational solutions.
• Excellent people management, leadership, mentoring and delegation skills.
• Excellent written and verbal communication skills.
• Well-developed management skills including project management, problem solving, negotiation, analytical and coordination skills.
• Results-oriented and deadline-driven with demonstrated organization skills and the ability to multi-task and assume changing responsibilities.
• Exceptional interpersonal, influencing and consultation skills.
• Technical ability and willingness to learn new systems as required for the role.
• Inclusive and respectful of diverse populations.
• Proven ability to maintain confidentiality
Deadline of this Job: 20 January 2023
JOB DETAILS:Job Purpose/Mission
The Area Administrator is responsible for Customer experience in the Service Centers, logistics and stock and handover of products to customers that are eligible.
Responsibilities
• To observe and record 100% accuracy handover per shop, For each handover, all relevant documents (corresponding customer contract, proof of ID, customer declaration form etc.) are scanned & uploaded per customer
• Physical stock counting (daily) and reconciling physical stock with stock levels on Tally software system.
• Matching of expected and submitted inventory, matching of stock figures (DB/Tally) and the physical stock count.
• Coordinating submission of daily/weekly reports of return and repairs within the responsible regions per Service Center
• Ensure customer education is highly conducted to promote customer satisfaction and Explaining after-sales service to the customer.
• Correctly transacting and tracking all incoming and outgoing inventory to ensure accurate stock levels are consistently maintained on Tally software system.
• Contribute to 10% of sales target as per the hub distribution and handle all walk-in customers at the Service Centers.
• Ensuring all licenses and regulatory data is up to date and correctly displayed as per the QA management policy.
• Fully implement the FIFO methodology within the Service Centers
• Display systems to be presentable, complete, clean, and working at any time.
• Achieve financial reporting on Service Center expenses month by month per region and as per the assigned Service Center.
• Storage room setup (proper arrangements of items, labelling, separation of spare parts (used and broken).
• Organizing all documents in designated folders (logistics documents and customer contracts)
• Gathering a benchmark data for assessment purpose and analysis of causes of portfolio deterioration.
• Completing assigned tasks in line with applicable policies, guidelines, processes, and procedures.
• Displaying Mysol SHS and appliances as instructed and ensuring a shop appearance in line with Service Center related guidelines.
Knowledge And Skills
Experience:
• 2 years' experience in stock Management and customer service.
• Experience in customer relationship management.
• Team Player
Qualifications:
• Be a holder of a diploma, preferably in Business, Logistics and its related fields
Deadline of this Job: 20 January 2023
Deadline of this Job: 18 January 2023
Deadline of this Job: 19 January 2023
Deadline of this Job: 10 January 2023
Deadline of this Job: 20 January 2023