Deadline of this Job: 30 November 2022
What you will do
You will have a critical responsibility to effectively align the business and technology needs of our organization across the Salesforce platform implementation. You will work across different products and interact with different individuals, teams, and business owners across these products.
Some of your key tasks will include:
• Develop and maintain the Data Model/ERD & System Architecture Diagram for each of the Salesforce-based products in use at the global level in NRC.
• Advise and support Salesforce-related initiatives and operations.
• Establish policies and best practices for Salesforce.
• Lead in the technical design and development of new Salesforce capabilities.
• Lead in the definition, operationalization, and adherence to operational routines (licensing, backup, etc.) following Salesforce best practices.
• Carry out reviews of existing Salesforce-based digital solutions across NRC, identifying and initiating improvements.
• Support and mentor other NRC colleagues working on Salesforce, in particular providing technical leadership to System Administrators.
• Keep up to date with Salesforce platform developments and introduce this knowledge and potential improvements to NRC colleagues and solutions.
What you will bring
• 5+ years Salesforce development experience as a certified Salesforce Technical Architect and as a Salesforce Solution Architect.
• 5+ years systems development experience within ERP system architecture with multiple dependencies.
• Demonstrated experience in mentoring and building capacity of Salesforce developers and administrators.
What you will do
You will have a critical responsibility to effectively align the business and technology needs of our organization across the Salesforce platform implementation. You will work across different products and interact with different individuals, teams, and business owners across these products.
Some of your key tasks will include:
• Develop and maintain the Data Model/ERD & System Architecture Diagram for each of the Salesforce-based products in use at the global level in NRC.
• Advise and support Salesforce-related initiatives and operations.
• Establish policies and best practices for Salesforce.
• Lead in the technical design and development of new Salesforce capabilities.
• Lead in the definition, operationalization, and adherence to operational routines (licensing, backup, etc.) following Salesforce best practices.
• Carry out reviews of existing Salesforce-based digital solutions across NRC, identifying and initiating improvements.
• Support and mentor other NRC colleagues working on Salesforce, in particular providing technical leadership to System Administrators.
• Keep up to date with Salesforce platform developments and introduce this knowledge and potential improvements to NRC colleagues and solutions.
What you will bring
• 5+ years Salesforce development experience as a certified Salesforce Technical Architect and as a Salesforce Solution Architect.
• 5+ years systems development experience within ERP system architecture with multiple dependencies.
• Demonstrated experience in mentoring and building capacity of Salesforce developers and administrators.
Deadline of this Job: 06 December 2022
Duties & Responsibilities:
Business development:
• Develop networks to drive 3PL business development.
• Champion logistics solutions and process improvements for 3PL and supply chain projects.
• Actively and professionally manage 3PL customers.
• Actively manage 3PL risks.
Customer Relationship Management:
• Proactively manage relationship with new customers.
• Maintain up-to date and accurate profiles of customers i.e., contact persons, key business, opportunities, suppliers, polices etc. in relation the client.
• Sensitize customers on ESL service offering.
• Works on customer initiatives and implements solutions as per customer requirements.
• Pursue opportunities for portfolio customer growth and new business with allocated accounts.
• Customer retention: Develop a customer engagement cycle through a structured sales process to ensure customer development and retention.
• Use CRM (Customer Relationship Management), to update customer activities.
• Respond to customer complaints, compliments and inquiries within 24hrs.
Account Management:
• Maintaining a healthy relationship with the clients.
• Answering client’s questions in a professional manner.
• Handling complaints of the clients. Taking feedbacks from the clients.
• Writing monthly reports on the performance of the campaigns.
• Conducting extensive research on competitors' products and services. (bench mark services offered).
• Create frequent reviews and reports with sales and financial data.
Marketing Activities:
• Participate in trade shows, fairs and promotions.
• Arrange customer workshops to ensure ESL brand is reinforced with customers.
• Maintains up-to-date understanding of industry trends and technical developments that affect target markets.
• Actively participate in customer satisfaction surveys.
Stakeholder management:
• Manage extensive and effective communications with 3PL partners, drivers, warehouse team and appropriate departments.
• Support Customer Experience improvements around Supply Chain by collaborating with key stakeholders.
• Collating data for KPIs on supplier delivery performance, quality and schedules.
• Develop and maintain supplier/customer relationships to ensure that communication and supply of information is at the highest level both internally and externally.
• Any other duty assigned by management.
Key Competencies and Skills
Qualification:
• Minimum degree in Sales & Marketing, commerce , supply chain management or relevant degree.
• Professional certification by MSK.
• Member of MSK.
• Proficient in all computer application packages.
• Proficient on company operating software’s like ERP and Sage.
• Minimum 3 years progressive experience in a busy Sales & Marketing environment.
• Experience in warehouse management systems is an added advantage.
Competencies & Skills:
• Thorough understanding of 3PL commercial functions.
• Strong working knowledge of sales, marketing, shipping, receiving, inventory management and pricing structure a plus.
• Proven experience development of 3PL solutions for customers.
• Excellent analytical, problem solving and organizational skills.
• Good oral and written communication skills.
• Organizational & interpersonal skills and team player.
• Demonstrate a strong ability to co-ordinate, prioritize workload and work under pressure.
• Analytical and with problem solving skills.
• High integrity.
Duties & Responsibilities:
Business development:
• Develop networks to drive 3PL business development.
• Champion logistics solutions and process improvements for 3PL and supply chain projects.
• Actively and professionally manage 3PL customers.
• Actively manage 3PL risks.
Customer Relationship Management:
• Proactively manage relationship with new customers.
• Maintain up-to date and accurate profiles of customers i.e., contact persons, key business, opportunities, suppliers, polices etc. in relation the client.
• Sensitize customers on ESL service offering.
• Works on customer initiatives and implements solutions as per customer requirements.
• Pursue opportunities for portfolio customer growth and new business with allocated accounts.
• Customer retention: Develop a customer engagement cycle through a structured sales process to ensure customer development and retention.
• Use CRM (Customer Relationship Management), to update customer activities.
• Respond to customer complaints, compliments and inquiries within 24hrs.
Account Management:
• Maintaining a healthy relationship with the clients.
• Answering client’s questions in a professional manner.
• Handling complaints of the clients. Taking feedbacks from the clients.
• Writing monthly reports on the performance of the campaigns.
• Conducting extensive research on competitors' products and services. (bench mark services offered).
• Create frequent reviews and reports with sales and financial data.
Marketing Activities:
• Participate in trade shows, fairs and promotions.
• Arrange customer workshops to ensure ESL brand is reinforced with customers.
• Maintains up-to-date understanding of industry trends and technical developments that affect target markets.
• Actively participate in customer satisfaction surveys.
Stakeholder management:
• Manage extensive and effective communications with 3PL partners, drivers, warehouse team and appropriate departments.
• Support Customer Experience improvements around Supply Chain by collaborating with key stakeholders.
• Collating data for KPIs on supplier delivery performance, quality and schedules.
• Develop and maintain supplier/customer relationships to ensure that communication and supply of information is at the highest level both internally and externally.
• Any other duty assigned by management.
Key Competencies and Skills
Qualification:
• Minimum degree in Sales & Marketing, commerce , supply chain management or relevant degree.
• Professional certification by MSK.
• Member of MSK.
• Proficient in all computer application packages.
• Proficient on company operating software’s like ERP and Sage.
• Minimum 3 years progressive experience in a busy Sales & Marketing environment.
• Experience in warehouse management systems is an added advantage.
Competencies & Skills:
• Thorough understanding of 3PL commercial functions.
• Strong working knowledge of sales, marketing, shipping, receiving, inventory management and pricing structure a plus.
• Proven experience development of 3PL solutions for customers.
• Excellent analytical, problem solving and organizational skills.
• Good oral and written communication skills.
• Organizational & interpersonal skills and team player.
• Demonstrate a strong ability to co-ordinate, prioritize workload and work under pressure.
• Analytical and with problem solving skills.
• High integrity.
Deadline of this Job: 06 December 2022
Qualifications & Experience
• Minimum Academic Qualification of a University Degree in Sales & Marketing or a Diploma in the same field will be an added advantage.
• At least Five years of successful sales experience particularly in manufacturing industry and/or construction industry; two of which in senior sales position.
• Proficiency in Microsoft applications such as excel, PowerPoint and Word Skills & Competencies
• Team player and good interpersonal skills
• Excellent communication skills and networking skills
• Capacity to perform in a highly pressurized environment
• Demonstrated record of managing successful sales force
• Well-groomed and articulate
• Strong presentation skills
• Excellent organizational and Planning skill
• Good data analytics skills
• Demonstrated capacity to adapt fast to a new environment
• Must have a good understanding of role of Emotional Intelligence in people management
• Must be proactive and a good listener
• Very good in Relationship Building
• Have "a can do" attitude
Must a quick leaner Key Responsibilities
• Develop and implement aggressive sales strategies and executing plans
• Develop long lasting strategic relationships with the target customers
• Ensure that customer experience is given top priority and develop proper feedback mechanism
• Achieve target penetration of selected customer base across all counties
• Collectively, with your team, ensure that the monthly/quarterly/annual targets are achieved
• Ensure full utilization of sales & marketing tool to grow sales
• Recruit, develop and mould sales representatives.
• Set and monitor achievement of sales targets
• Fully participate in business development and sales for the division
• Continually assess the sales processes to identify improvements and efficiencies.
Other Vacancies
Qualifications & Experience
• Minimum Academic Qualification of a University Degree in Sales & Marketing or a Diploma in the same field will be an added advantage.
• At least Five years of successful sales experience particularly in manufacturing industry and/or construction industry; two of which in senior sales position.
• Proficiency in Microsoft applications such as excel, PowerPoint and Word Skills & Competencies
• Team player and good interpersonal skills
• Excellent communication skills and networking skills
• Capacity to perform in a highly pressurized environment
• Demonstrated record of managing successful sales force
• Well-groomed and articulate
• Strong presentation skills
• Excellent organizational and Planning skill
• Good data analytics skills
• Demonstrated capacity to adapt fast to a new environment
• Must have a good understanding of role of Emotional Intelligence in people management
• Must be proactive and a good listener
• Very good in Relationship Building
• Have "a can do" attitude
Must a quick leaner Key Responsibilities
• Develop and implement aggressive sales strategies and executing plans
• Develop long lasting strategic relationships with the target customers
• Ensure that customer experience is given top priority and develop proper feedback mechanism
• Achieve target penetration of selected customer base across all counties
• Collectively, with your team, ensure that the monthly/quarterly/annual targets are achieved
• Ensure full utilization of sales & marketing tool to grow sales
• Recruit, develop and mould sales representatives.
• Set and monitor achievement of sales targets
• Fully participate in business development and sales for the division
• Continually assess the sales processes to identify improvements and efficiencies.
Other Vacancies
Deadline of this Job: 28 November 2022
Deadline of this Job: 30 November 2022
Deadline of this Job: 05 December 2022