Deadline of this Job: 28 August 2022
Essential Requirements:• Firstly, only someone that has obtained a Bachelor’s degree in Engineering or any other related discipline can apply.
• Secondly, Candidates must have nothing less than 4 years of work experience. And 2 years should be in a role that’s related to this job.
• Applicants should have the ability to effectively discharge managerial duties.
• Thirdly, Applicants should be computer Literates.
• Only a well-behaved person will be employed to do this job.
Deadline of this Job: 05 September 2022
About this opportunity!The Head of BSS Hub East and South Africa (ESA) will join Market Area Middle East and Africa (MMEA) Digital Services BSS Domain and will be responsible for Driving our BSS portfolio including Charging, Mediation, Billing, Catalog and Order Management, CPQ, and Digital Experience solutions for Customer Unit Mobile Telecommunication Company (CU MTN). In this role, you will also be leading a team of Solution Architects and Service Engineers located within this geographical hub with delivery assignments within Hub, CU MTN, and potential needs across MMEA. You will be working closely with Service Delivery Units, Digital Services Solution Area BSS, PMO and CU Digital Services Teams. The Head of BSS Hub East and South Africa will report to MMEA Head of BSS.
What You Will Do
• Lead Solution Architects and Service Engineers within East and South Africa Hub Countries.
• Fulfil SAs and SIs for the different projects and sales opportunities within CU MTN, Hub ESA, and assignments across MMEA related to BSS portfolio
• Responsible for team members competence build up in BSS portfolio (Charging, Mediation, Billing, Catalog and Order Management, CPQ, and Digital Experience solutions)
• Responsible for the Utilization and Billability of the team members and ensure that it meets the Organizational targets
• BSS Resource forecast for the assigned CU, leveraging on the sales funnel and the proper understanding of the need during the project execution
• Ensure meeting organizational hygiene monthly for time reporting and zero missing hours
• Set Individual Performance Goals and Development goals for each team member that ensures the fulfilment of the domain growth objectives.
• Follow up on Individual Performance Goals regularly with individual team members and set performance improvement plan when necessary.
• Apply the proper delivery model to ensure right delivery efficiency.
• CU Point of Escalations for BSS Portfolio including working with PMO on Resource fulfilment, Delivery Mix and act as interface towards Global Service Delivery organization
• Collaborate and work closely with the Support organization to find the root cause analysis of key and critical problems/CSRs and issues by providing domain expertise and involving the right support from Design unit, and global Solution Areas.
• Support for BSS industrialization automation and drive adoption within hub and in support of CU This includes and not limited to onboarding projects to Rosetta, automated Upgrade using Rosetta, Test Automation, CI/CD, and re-use assets for design and integration, Managed Live Node activity, and Security
• Prepare service delivery assets and promote the adoption of the global assets developed by the respective Solution area and Service delivery organization. Report MA needs on specific assets development.
• Drive the growth by identifying new leads, opportunities and add on sales
• Handle stakeholder relationship and needs for BSS portfolio
• Secure BSS financial performance for assigned CU
You will bring
• University degree in Engineering/ICT, Higher university such as an MBA considered a merit
• Strong personal track record, including Leadership roles and minimum 12 years of Experience in sales, Presales and delivery
• Strong track record delivering Charging, Billing, Mediation, Catalog and Order Management, and General BSS Portfolio and Solutions
• Strong technical competences around full BSS Suite
• Strong interpersonal, cultural, social and presentation skills
• Proven record to manage cost center budget, including utilization and billability targets
• Track record for working in high energy, customer-centric and performance-driven organization
• Strong record in leadership and ability to delivery significant impact across matrixed organizations
• Promote knowledge sharing and mentoring
• Responsible for delivering results & meeting customer expectations
• Leading & Supervising Resources within solid line and dotted line teams across multiple countries
• Broad technical understanding, Problem-solving ability, Creative thinking, Consultative Approach
• The position is preferred to be based in the Hub Countries. The final location of the position will be agreed with the Head of SA BCC upon finalizing the candidate.
Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Deadline of this Job: 05 September 2022
Your Role• Drives deployment of manpower and resources to successfully execute area manufacturing strategy.
• Contributes to development of annual plant objectives; develops area operations objectives and plans to achieve area production and budgetary goals.
• Supervises production personnel to meet area production objectives.
• Uses production schedule and inventory to optimize utilization of manpower and equipment.
• Coordinates SHE activities and ensures compliance with legal/regulatory and Henkel requirements.
• Delivers products of specified consistency and quality to customers on time in full.
• Manages/controls spending in line with site operations strategy.
• Leads continuous operational improvements.
• Manages people, equipment and material assets towards successful execution of manufacturing strategy.
• Conducts site capability reviews and develops annual resource plans to ensure ability to meet area production objectives.
• Change Management - Interacts with customers and Sales in coordinating new projects and as needed.
YOUR SKILLS
• Degree in Chemical Engineering plus 5 years’ experience.
• Experience of improving Integrated Management System (IMS) within manufacturing (ISO 9001, ISO 14001, OSHSA 18001).
• Quality management / delivering Customer requirements.
• Manufacturing Engineering (including M&I flow, Standard Operations, plant layout, waste elimination, continuous improvement, engineering change control).
• Broad engineering technical skills and knowledge of implementation.
• Demonstrated Lean Manufacturing experience and application.
• Process Management - Thorough knowledge of manufacturing processes, procedures and equipment.
• People management - knowledge of personnel procedures and policies, labor control and application of basic employment law.
Deadline of this Job: 29 August 2022
Our client a leading property developer of residential communities in Kenya; seeks to recruit a head of QA/QC. He/she will be required to develop company-wide processes and controls to ensure quality requirements are met at all their projects.Reports to: Chief Construction Officer and work closely with the Project Managers.
Responsibilities
Develop plans and procedures for all QA/QC programmes.
• Implement QA/QC plans and procedures through the life of the projects.
• Assists the Project Manager in developing an orientation programme to ensure that the project teams are familiar with the requirements of the Project Quality Plan.
• Manage a team of QA/QC Supervisor on numbers of sites.
• Actively participates and drive the recruitment of QA/QC inspectors.
• Supervise QA/QC activities, including inspection and the collection of Quality Records.
• Analyze all products and non-conformance processes and evaluate all documents to ensure the maintenance of optimal quality and prepare monthly reports to evaluate performance.
• Ensures all QA/QC documentation is compiled and competed for as-built recording.
• Ensure that the calibration of all inspection, measurement and test equipment are conducted according to the defined schedule.
• Identify and develop solutions to correct inspection function deficiencies, including root cause analysis.
• Supervise the quality inspections with the clients.
Skills and Qualifications
• Degree in Civil Engineering from a reputable Institution or equivalent.
• Previous experience in a similar role/environment.
• Continuous improvement attitude.
• Able to meet tight deadlines and schedules while maintaining quality, safety and profitability.
• Advanced ability to communicate effectively, both verbal and written.
• Able to work within the project framework(s) and adhere to all Company guidelines and policies.
• Good planning and organizational skills.
Deadline of this Job: 04 September 2022
As a Mechanic you will be responsible for technical condition and exterior condition assessment of the bikes, repairs, maintenance, and inventory check within the assigned branch office by delivering and maintaining the highest-level professional service to the Company clients.A successful Mechanic is expected to adapt to the fast-paced culture of both the company, the market, and the customers we serve.
Our customers are entrepreneurs. As a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Mechanic be engaged with the community they serve and committed equally to our customer’s and company’s goals.
Job Description:
• Inspect the condition of all assets (bikes, tuktuks, three wheelers) in the Go-Down with the status “For Sale” and evaluate any repairs if needed.
• Categorize all bikes in the Go-down using existing tools and give report to the Go-down Manager.
• Arrange all bikes in the Go-Down for proper storage according to the approved instructions.
• Carry out repairs of the assets brought into the Go-Down.
• Evaluate the cost of the repairs and help carry them out.
• Control inventory stock by checking and updating of corresponding information on a monthly base.
• Reporting all company related expenses (repair cost, transport, other related expenses) in accurate manner.
• Carry out other tasks as requested by the company’s management.
Job Requirements:
• 2+ years of proven experience as a Mechanic.
• Diploma/Certificate in a relevant field.
• Strong mechanical skills.
• Aptitude in using various hand tools.
• Ability to follow established procedures and practices, read instructions, blueprints, etc.
• Integrity, enthusiasm and passion for continuous learning and development.
• An effective self-starter able to multitask and successfully operate in a fast paced, team environment.
• Good customer service skills.
• Detailed oriented.
• Proficiency with Microsoft Office (Word, Excel)
What we offer:
• Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those.
• Opportunities to learn and grow together with us.
• Competitive compensation package.
• Health benefits.
• Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you
Deadline of this Job: 28 August 2022
Job Responsibilities• Technical service availability
• Define and monitor data and application availability for all CRM & Contact Center systems.
• Implement proactive controls based on machine learning or similar techniques on domain systems.
• Document and update processes and procedures in use for customer systems.
• Incidents and problem resolution
• Provide expert management of IT application incidents, root cause analysis, management of problems and closure of recurring incidents.
• Testing new systems functionality
• Creating system requirements for support, and Testing of new products and systems functionality. Create high quality supportability requirements.
• Test the achievement of supportability requirements, once systems are delivered by vendors
• Implementation of automated testing for domain systems.
• Reporting
• Maintain reports on SLA conformance and support trends.
• Planning
• Planning for application security and technology upgrades.
• Research and development
Qualifications
• University Degree in Computer Science or related technical field , MSc/MBA added advantage
• Advanced UNIX/LINUX/Windows Operating system experience
• Oracle certification in database administration or application development
• Agile training and certification
• Training and Experience in HTML5, Java, Python and Postgres.
• Advanced training and experience in Siebel CRM.
• Training/Experience in with Kubernetes/OpenShift, Docker, and/or cloud deployment technologies will be an added advantage
• Tibco Certification will be an added advantage
• 3 years’ experience in a networked and dynamic IT environment
• 3 years Software development, Database administration and/or Application Support Experience with a Bias to digital applications.
• 1 years’ Experience in Siebel CRM Support, Configuration or development.
• Advanced skill in webserver administration and optimization. E.g. Apache, Apache Tomcat, Microsoft IIS or any other commercial
• UNIX scripting Skills , PL-SQL and MSSQL
• Highly developed analytical skills
• Ability to role-model and lead customers and fellow team members